What are the computer/system and internet connection requirements for the online written portion of the Certified Cicerone exam and/or Advanced Cicerone exam?
Operating Systems
Windows 8+, 10+
MacOS 10.12+ (Sierra)
Chromebooks, iPads, tablets, and mobile devices are not supported
Hardware Requirements
1 GB available disk space
2 GB RAM
Intel Quad-core 1.8GHz CPU, or
AMD Quad-core 2.0GHz CPU
Web Browsers (ensure your browser is updated to the latest version)
Chrome
Firefox
Safari
Internet Explorer 11+
*Microsoft Edge is not supported at this time
Internet Speed
Upload: 1 Mbps ↑
Download: 2 Mbps ↓
An active broadband internet connection is assumed since the examinations are done online
*Tethering and HotSpots are not supported
Web Camera
We suggest students use the embedded web camera in their laptop or any standard web cam purchased and manufactured within the last 5 years
3D Webcams are not supported at this time
Any web camera that ONLY has drivers for Windows Vista or below will not work