What are the computer/system and internet connection requirements for the online written portion of the Certified Cicerone exam and/or Advanced Cicerone exam?

Operating Systems

  • Windows 8+, 10+

  • MacOS 10.12+ (Sierra)

  • Chromebooks, iPads, tablets, and mobile devices are not supported

Hardware Requirements

  • 1 GB available disk space

  • 2 GB RAM

  • Intel Quad-core 1.8GHz CPU, or

  • AMD Quad-core 2.0GHz CPU

Web Browsers (ensure your browser is updated to the latest version)

  • Chrome

  • Firefox

  • Safari

  • Internet Explorer 11+

  • *Microsoft Edge is not supported at this time

Internet Speed

  • Upload: 1 Mbps ↑

  • Download: 2 Mbps ↓

  • An active broadband internet connection is assumed since the examinations are done online

  • *Tethering and HotSpots are not supported

Web Camera

  • We suggest students use the embedded web camera in their laptop or any standard web cam purchased and manufactured within the last 5 years

  • 3D Webcams are not supported at this time

  • Any web camera that ONLY has drivers for Windows Vista or below will not work