Cicerone Help Center

Certified Beer Server 10

• About the Certified Beer Server Exam
• BeerSavvy® Online eLearning Program
• Certified Beer Server Self Study Resources
• Earning Certified Beer Server, How Do I Get Started?
• Certified Beer Server Exam Frequently Asked Questions (FAQ)

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Certified Cicerone® 17

• About the Certified Cicerone® Exam
• Certified Cicerone® Study Resources
• Certified Cicerone® Exam Details
• Certified Cicerone® Exam Schedule & Registration
• Certified Cicerone® Frequently Asked Questions (FAQ)

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Advanced Cicerone® 3

• About the Advanced Cicerone® Exam
• Advanced Cicerone® Frequently Asked Questions (FAQ)
• Advanced Cicerone® Exam Policies

Master Cicerone® 3

• About the Master Cicerone® Exam
• Master Cicerone® Frequently Asked Questions (FAQ)
• Master Cicerone® Exam Policies

Store & Shipping 7

• Shipping Options
• Gift Purchases and Redemption
• How Are Bulk Purchases Fulfilled?
• Refund/Return Policy & Undeliverable Orders
• United Kingdom (UK) Shipping Restrictions and Value Added Tax (VAT)

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Frequently Asked Questions (FAQ) 17

• Is The Program Available In My Area?
• How long should I expect to study for each exam?
• How To Purchase and/or Access the Certified Beer Server Exam
• Why Cicerone?
• Can Anyone Call Themselves A Cicerone?

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Troubleshooting 12

• Technical Issue or Internet Outage During Certified Beer Server Exam
• I Can't Find Where To Take the Certified Beer Server Exam
• Help With Account Access, Username, and/or Password
• My Purchase Won't Go Through, Card or Transaction Declined, Duplicate Charge
• I Signed Up for the Incorrect Exam

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About 1

• About the Cicerone Certification Program

INTERNAL DRAFT: In-Person Training 0