Cicerone Help Center
Spanish (Latin America)
Enter your search term here...
New support ticket
Check ticket status
Store & Shipping
Gift Purchases and Redemption
How Are Bulk Purchases Fulfilled?
Refund/Return Policy & Undeliverable Orders
United Kingdom (UK) Shipping Restrictions and Value Added Tax (VAT)
See all 7 articles
Frequently Asked Questions (FAQ)
Is The Program Available In My Area?
How long should I expect to study for each exam?
How To Purchase and/or Access the Certified Beer Server Exam
Can Anyone Call Themselves A Cicerone?
See all 16 articles
I Can't Find Where To Take the Certified Beer Server Exam
Help With Account Access, Username, and/or Password
My Purchase Won't Go Through, Card or Transaction Declined, Duplicate Charge
Editing Your Profile and/or Directory Listing
I Can't Find Myself On The Roster/Directory
See all 10 articles
About the Cicerone Certification Program